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Freshservice
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Freshservice

MCP server for Freshservice IT tickets

freshserviceitsmticketsfreshworkshelpdesk

About

MCP server for Freshservice enabling AI assistants to manage IT service tickets, assets, and operations.

Installation

Configuration
{
  "mcpServers": {
    "freshservice": {
      "mcpServers": {
        "freshservice": {
          "env": {
            "FRESHSERVICE_DOMAIN": "yourcompany.freshservice.com",
            "FRESHSERVICE_API_KEY": "YOUR_FRESHSERVICE_API_KEY"
          },
          "args": [
            "-y",
            "freshservice-mcp"
          ],
          "command": "npx"
        }
      }
    }
  }
}

How to Use

  1. 11. Set Freshservice domain and API key
  2. 22. Manage IT service tickets
  3. 33. Asset and operations management

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